Customer Service Excellence Bootcamp
Customer Service Excellence Bootcamp — intermediate programme by Maybank Academy, 40 hours of training with a focus on Malaysian industry practice.
Maybank Academy
Language & Communication · 40 hours of training
Language & Communication · 40 hours of training
★ 4.21,388 ratings
6,449learners enrolled
2upcoming sessions
40 hourstraining duration
Course overview
This programme is designed for professionals who want to strengthen their skills in language & communication. Each session blends concept briefings, case studies from Malaysian companies and hands-on practice using templates you can apply at work immediately. Participants build a 30-day action plan and receive peer review on the final day. Level: Intermediate. Duration: 40 hours. Delivery language: English.
What you will learn
- Business writing — hands-on practice and Malaysian company case studies.
- Presentation — hands-on practice and Malaysian company case studies.
- Cross-cultural teams — hands-on practice and Malaysian company case studies.
- Public speaking — hands-on practice and Malaysian company case studies.
Skills covered
Business writingPresentationCross-cultural teamsPublic speaking
Session schedule
| Start date | Mode | Location | Seats | Price |
|---|---|---|---|---|
| 25 Nov 2026 | Online | Online | 8 | RM 2,600 |
| 5 Dec 2026 | In-person | Kota Kinabalu | 16 | RM 2,600 |
About the provider
Maybank Academy is an accredited training provider. Every listing is reviewed for syllabus fit before publication.
Request a quote
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