Customer Service Excellence Fast Track
Customer Service Excellence Fast Track — advanced programme by Axiata Academy, 8 hours of training with a focus on Malaysian industry practice.
Axiata Academy
Language & Communication · 8 hours of training
Language & Communication · 8 hours of training
★ 4.2587 ratings
1,351learners enrolled
1upcoming sessions
8 hourstraining duration
Course overview
This programme is designed for professionals who want to strengthen their skills in language & communication. Each session blends concept briefings, case studies from Malaysian companies and hands-on practice using templates you can apply at work immediately. Participants build a 30-day action plan and receive peer review on the final day. Level: Advanced. Duration: 8 hours. Delivery language: Mandarin.
What you will learn
- Cross-cultural teams — hands-on practice and Malaysian company case studies.
- Public speaking — hands-on practice and Malaysian company case studies.
- Report writing — hands-on practice and Malaysian company case studies.
- Presentation — hands-on practice and Malaysian company case studies.
Skills covered
Cross-cultural teamsPublic speakingReport writingPresentation
Session schedule
| Start date | Mode | Location | Seats | Price |
|---|---|---|---|---|
| 25 Nov 2026 | Hybrid | Ipoh | 21 | RM 2,550 |
About the provider
Axiata Academy is an accredited training provider. Every listing is reviewed for syllabus fit before publication.
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