Customer Service Excellence Fast Track
Customer Service Excellence Fast Track — advanced programme by Sunway University, 16 hours of training with a focus on Malaysian industry practice.
Sunway University
Language & Communication · 16 hours of training
Language & Communication · 16 hours of training
★ 4.8556 ratings
394learners enrolled
3upcoming sessions
16 hourstraining duration
Course overview
This programme is designed for professionals who want to strengthen their skills in language & communication. Each session blends concept briefings, case studies from Malaysian companies and hands-on practice using templates you can apply at work immediately. Participants build a 30-day action plan and receive peer review on the final day. Level: Advanced. Duration: 16 hours. Delivery language: English.
What you will learn
- Business writing — hands-on practice and Malaysian company case studies.
- Presentation — hands-on practice and Malaysian company case studies.
- Public speaking — hands-on practice and Malaysian company case studies.
- Report writing — hands-on practice and Malaysian company case studies.
Skills covered
Business writingPresentationPublic speakingReport writing
Session schedule
| Start date | Mode | Location | Seats | Price |
|---|---|---|---|---|
| 8 Jan 2027 | Hybrid | Shah Alam | 12 | RM 3,800 |
| 8 Jan 2027 | Online | Online | 9 | RM 3,800 |
| 18 Jan 2027 | Online | Online | 14 | RM 3,800 |
About the provider
Sunway University is an accredited training provider. Every listing is reviewed for syllabus fit before publication.
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